T&C and Privacy Policy

1. General Terms:

1.1. Agreement: By placing an order with Y and M Phone and Accessories Store, you acknowledge and agree to abide by these Terms and Conditions.

1.2. Age Restriction: You must be 18 years of age or older to make a purchase from our store.

1.3. Accuracy of Information: You agree to provide accurate, current, and complete information during the order process and to update that information to ensure its accuracy.

2. Products and Orders:

2.1. Product Availability: All products and prices are subject to availability and may change without notice.

2.2. Order Confirmation: After placing an order, you will receive an email confirmation with your order details. This email serves as a confirmation of your purchase.

2.3. Cancellations: Cancellation of orders may be possible within a limited time frame after placing the order. Contact our customer service for assistance.

3. Pricing and Payment:

3.1. Pricing: All prices listed on our website are in the local currency and include any applicable taxes, unless otherwise stated.

3.2. Payment: We accept various payment methods, including credit/debit cards, digital wallets, and other secure online payment options. Payment information is encrypted and secure.

3.3. Payment payable to "Y & M". 

3.4. Invoice should be paid within 30 days from the invoice date.

3.5. Late payment will be charged 5% interest.

3.6. All payments are non-refundable.

3.7. Any modifications must be in writing and signed by an authorised representative of client.

4. Shipping and Delivery:

4.1. Shipping Costs: Shipping costs are calculated at checkout and are based on the delivery destination and chosen shipping method.

4.2. Delivery Time: Estimated delivery times are provided during the checkout process and may vary based on location, shipping method, and product availability.

4.3. Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

4.4. Damaged or Lost Items: In the event that your order arrives damaged or is lost during transit, please contact our customer service for assistance.

5. Returns and Refunds:

5.1. Return Policy: We offer a limited period for returns and exchanges. Items must be in their original condition, unused, and with all original packaging.

5.2. Refunds: Refunds will be issued to the original payment method used during purchase. Return shipping costs may be deducted from the refund amount.

6. Privacy and Security:

6.1. Privacy: Your personal information will be used and protected according to our Privacy Policy. We do not sell or share customer information with third parties.

6.2. Security: We implement industry-standard security measures to protect your data and transactions. However, no online system can be completely secure, and you use our website at your own risk.