1. How can I place an order?
You can easily place an order through our website. Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment details to complete your purchase.

2. What payment methods do you accept?
We accept a variety of payment methods, including major credit/debit cards, digital wallets, and other secure online payment options. Your payment information is encrypted and secure.

3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery progress of your package.

4. What is your return policy?
We offer a limited period for returns and exchanges. Items must be in their original condition, unused, and with all original packaging. For more details, please refer to our Return Policy in the "Terms and Conditions" section.

5. How do I return or exchange an item?
To initiate a return or exchange, please contact our customer service at cs@yandm.info​. They will guide you through the process and provide you with further instructions.

6. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination and shipping method chosen during checkout.

7. Can I change or cancel my order after it's been placed?
Depending on the status of your order, changes or cancellations may be possible. Contact our customer service as soon as possible for assistance.

8. Are your products covered by a warranty?
Many of our products come with manufacturer warranties. The warranty details can usually be found in the product description. If you have questions about a specific product's warranty, feel free to reach out to us.

9. Can I visit your physical store?
Currently, we operate as an online store only. This allows us to offer competitive prices and a wider range of products to our customers.